FAQ

How long will it take for me to receive my order?
Sales Tax -- NY only
Can I pay offline?
I'm in the military and stationed overseas. Can you ship to an APO?

  • How long will it take for me to receive my order?
    Orders ship within 1 - 2 business days.
    For an exact delivery quote, add the items to your cart, enter your zip code on the shopping cart page, and we'll show you expected delivery dates for the various available shipping methods.
    Back to Top

  • Sales Tax -- NY only
    Sales Tax is only collected for residents of New York State.
    Back to Top


  • Can I pay offline?
    Yes. Place an order, selecting "I will call with payment information." No credit card information is required. You can then pay via:

    Credit card over the phone. Give us a call (Monday - Thursday, 9AM - 5PM and Friday 9AM - 2PM Eastern Time) at (toll free) 1-855-746-7936.

    Check or money order Checks are accepted, but items will not ship until the check clears. Please make payable to and mail to:
    Zengu.com
    PO BOX 307
    Garnerville, NY 10923

    Please remember to include your order number with any mailed payment.
    Back to Top

  • Can I place an international order?
    Not at this time.
    Back to Top

  • I'm in the military and stationed overseas. Can you ship to APO/FPO address?
    Yes, we can ship subject to USPS weight and size restrictions.
    Back to Top


  • Still have a question?
    Please track your order or email us.
    Back to Top