Was very excited to find a platform that included a swivel that did not cost an arm and a leg. Then it arrived and after battling with very, very vague directions to put it together, it didn't even have the swivel. I immediately emailed customer service ( because when I called the phone lines were down) and it has been about a week now with no word back. What a great business.   

I paid extra to receive this platform in the mail for my husband's birthday. It came two days late & without the included E-Z Lock Pro Swivel. Now my husband has to wait even longer to use his present until I figure out a way to get a swivel. When I called about not receiving my package on time, I was refunded the extra shipping I paid to guarantee it arrived on his birthday. Now we are waiting again for a swivel.

  

The owner of the company contacted me by email and got the correct swivel to me quickly. Now that I've had a chance to use it I think it is a good value. If you can get by with a stationary unit then this is a good choice. Easy to hang on the wall, nice rebound on the bag; exactly what I wanted.

  

I ordered this and it arrived in a beat up box minus the swivel. I called and was told the swivel would ship in 2 days; a week later I inquired again and was told to contact Everlast for the swivel. Since they sell the EZ lock swivel I nicely asked that they send it to me rather than making me deal with another company. They then shipped the cheapest plastic S swivel they sell in place of the one promised. A $9 swivel instead of a $20 one; some deal. Some of the worst customer service I've ever had; my business will go elsewhere.   

This speed bag platform will definitely get you where you are going so long as you do not need an adjustable feature. If you have the capability of setting this wall hanger up right where you need it, then you'll be pleased with the product.